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FAQs

Frequently Asked Questions

General Questions

What is ArbiHost?

ArbiHost is a company that provides domain registration and web hosting services. We help businesses and individuals create and manage their websites easily and securely.

Which countries do you serve?

We provide our services in the Middle East, especially in Egypt, Saudi Arabia, Oman, Bahrain, Qatar, Kuwait, and the UAE. We also have a presence in Pakistan and other countries.

Domain Registration

How do I register a domain?

You can search for your desired domain name on our website. If it is available, you can register it by following the steps on our registration page and completing the payment.

Can I transfer my domain to ArbiHost?

Yes, you can transfer your existing domain to ArbiHost. You need to unlock your domain from your current registrar and get an authorization code to start the transfer process.

How long does it take to register a domain?

Domain registration is usually completed within a few minutes to 24 hours, depending on the domain extension.

Web Hosting

What types of hosting do you offer?

We offer shared hosting, VPS hosting, and dedicated servers. Each type is designed to fit different website needs, from small blogs to large businesses.

Is my website secure on ArbiHost?

Yes, we provide security features like SSL Certificates, Regular Backups, and Malware Protection to keep your website safe.

Billing and Payments

What payment methods do you accept?

We accept major credit cards, PayPal, and local payment methods available in your country.

Can I get a refund?

We have a refund policy depending on the service. Please check our Terms of services for detailed information about refunds.

Support

How can I contact support?

You can contact our support team via email, live chat, or ticket system. We are available to help you with technical or account-related issues.

Do you offer help for beginners?

Yes, we provide tutorials, guides, and 24/7 support to help beginners set up and manage their websites easily.

Other Questions

Can I upgrade my hosting plan later?

Yes, you can upgrade your hosting plan at any time without losing your data. Our support team will assist you with the upgrade process.

Do you provide email hosting?

Yes, all hosting plans include professional email accounts that you can use with your domain name.

If you have more questions, you can contact us at support@arbihost.com and our team will be happy to help.